The items were sold at a fair price (compared to other suppliers) but the web pages at best lacked clarity and at worst were misleading in this regard as VAT was not included in the price on the main search pages displaying the items. I was also a bit annoyed post ordering in that I was immediately charged for the item despite the fact it was not then despatched for several days thereafter and as luck would have it the day after my order was placed the price was dropped by around £50, this reduction more than matched the "new customer first order discount" I received. When I called I was informed that "the order had been placed and despite the fat it had not been despatched nothing could be done" , save for I could "send the order back (at my cost) and then re-order". The item was then delivered without the associated "free rug" which I then had to call and e mail about, the rug eventually arrived the following week. So despite being fairly happy with the items themselves the experience was far from smooth sailing.