I have been asked for feedback on my recent purhase however the lamps I ordered have not yet been delivered. At the time of ordering and as at today the website states a delivery time of 5-7 days but it has now been over 5 weeks since I placed my order. I have not been proactively contacted by Leader Stores with any information on the delay during this time. I emailed over two weeks ago to find out what was going on, and was told that they would need to phone the suppliers to find out, I didn't hear back so had to contact again a few days later when I was told that a delivery from the supplier was expected that week. A fortnight later I have had no further update and no delivery date has been set. I emailed again, and was told again that they would need to contact the suppliers, as before I have heard nothing back. Unfortunately I fear this is becoming a saga of me continually having to chase for updates. This is just really poor customer service, a company should be proactive in keeping customers informed of delays, and information on their order without constant chasing. Once an order has been flagged as being so out of line in terms of delivery times from that stated then I would expect it to be owned by someone in the customer services team who follows up with both the supplier and customer to get a resolution . I would not recommend Leader Stores for this reason.