Ordering via website was easy, delivery was as advertised and the goods were received in perfect condition. One minor problem however, I realised that "next day delivery" would not be convenient as I was due to be out for a considerable portion of that day. I called the order line and spoke to a very helpful person who understood my problem and promised to delay the delivery to another agreed time. Apparently the instruction didn't reach the right place in time as I found the delivery propped against my back door on the following day on my return home in the evening. Fortunately the weather stayed dry so no damage done.