Terrible service. Mattress and bed were delivered on separate days. I was informed my order would be delivered on a Thursday and waited in all day - no bed. Then, after I contacted them, I was informed this was an error on their part and that I would receive a further dispatch notice. I then received half the bed the following Wednesday and the mattress on the Friday. When I asked why they were delivered separately I was told it was my fault for reading the website wrong and that each individual item has a different lead time. In the end I took 3 separate days off work to receive the bed. No apologies made by company and no clear notifications were included in their communication about lead times either. Dispatch notifications only made reference to 'my order' and did not indicate partial delivery of any kind. Would have been much more convenient to wait until the longest lead time had passed and deliver everything all together.