AWFUL!!!
We have booked an order with them, delivery was promised next day but they arrived two days after. The day before delivery about 3 PM in the afternoon they called the guy that was supposed to receive delivery to let him know that they can't deliver one of the requested sizes due to the lack of stock. They weren't able to offer us any sollutions for that, I had to figure it out on my own.
After we have received the order from them, my team realised that they have switched the qty's for 2 of the sizes between them. I called to check what happened, they admitted to their fault but told me there was nothing they could do at this point as in the meantime, the size I needed and was no longer in stock. Needless to say that appart from some appologise on a very condescending tone I haven't received any help from them what so ever. I changed the size with my guys so we gave them new sizes, they promised delivery next day again (this time in writing) However, one day after the promised delivery date someone calls me to let me know that my order will arrive the next day (again) ...
It's useless to say how much money, time and useless stress I've wasted due to their TOTAL LACK OF PROFESSIONALISM!!!
7 years ago
Leader Stores has a
3.5
average rating
from
680
reviews
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