Well, where to start. Firstly I had a live chat with David at Leaderstores who assured me the table and chairs I wanted would be delivered on or before Tuesday 23rd December. Hence I placed my order. The next day I received phone call to say they were not even in stock till March 2015! I was then told I would have to send an email to their cancellation dept to obtain a refund,which I did. Should this money have been taken from my account because they did not even have the stock to sell me. Never the less I done as requested. The initial payment was took out of my bank account on the 16th December, I did not receive my refund till 31st December and this was after several irate phone calls, each time assuring me the refund had being processed , when in fact it had not. What more can I say but very poor communication and after sales service. Would not recommend .