This is my second order with Leader buying two doors. My first order went to plan and when I spoke to staff they were pleasant and helpful. However when I placed my second order for a Malton pitch pine door, I rang Leader the following day after my on line order to ask about delivery. A very rude and abrupt man whose name I didn't even get time to ask, told me the door would be delivered within 3-5 working days and they would phone ME to tell me. He couldn't wait to get off the phone and I only wish I'd got his name. It's through people like him that give businesses a bad name. I'd think twice before using Leader again! I starred normal due to my first experience, however if I were starring the second purchase it would get a very poor!