The worst company I've dealt with ever and I'm not even exaggerating! Waited 3 weeks and they rang me a day before delivery was due to tell me the entire order consisting of 4 items were all out of stock. Asked for a refund but got another phone call the day after to say 2 of the 4 were in stock and will be despatched in a weeks time. 1 month from initial order only 1 of the 2 item arrived. 2 weeks have passed and I'm still waiting for 1 item to arrive and the refund of 2 orders. Never heard about the 1 item that was supposed to be in stock and delivered so should it be 3 refunds I'm expecting? Rang today to query and was told I'll get a call back in 15mins. 2 hours have passed and still no call. Rang back to query and was hung up on. Rang again and have an indefinite time but will call when they're ready..
The company is messed up, confussed with their orders taken with what they have in stock. Their refund department is non existence. No customer service or after care at all. I plan to raise a dispute with my credit card company next.
9 years ago
Leader Stores has a
3.4
average rating
from
681
reviews
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