It was quick and easy which was awesome. I got my account in no time. My only issue is that, in my opinion, it was not made clear enough that if you want an account that has champion capsules. You’ll have to pay extra to be guaranteed the Champ Caps. When I first noticed I didn’t have them I used the chat feature to ask why they weren’t there, and I received the answer very quick, they even went so far as to email me when I didn’t respond to chat, which is AWESOME. Overall, I had a great experience with my customer support and purchase, however I wish the champion capsule guarantee was a little more clear before I bought an account. :c