AVOID. As per many comments below. They will attempt to fleece you for wear and tear. A 5 light paint wear on a door edge, and alloys that I touched up very minor damage on. Also late collection of vehicle that they cancelled and I get charge ~£100. Appeals process is to BVRLA - funded by lease companies. Last resort is Financial Ombudsman who are very busy and will take months, in meantime Leaseplan demand I pay the £488. Wow a 3 year old car that is expected back in showroom condition. It was returned 6k under the mileage and with 4 nearly new Michelin tyres. Greedy, greedy, greedy, avoid.