What a joke this company is! I had a parking fine at Sainsbury. Unfortunately Euro Cars send the parking fines to the owner. In this case Lease Plan. So, I had no knowledge of the fine. So far, so bad. A week later I got an email from Lease Plan with attachments of the fine and stating I would be charged an admin fee by them for this invoice. A second email arrived a few minutes later, authorising me to deal with the fine personally. I did this rightaway. But I tried to get in touch with Lease Plan. Firstly, their emails cannot be replied to as they are auto generated. They also do not give a telephone number to call them. One has to jump thru hoops to get in touch with them. Great if you are unemployed or on sick leave and have time on your hands. I then got an email, telling me they were taking an admin fee from my bank account! I have a year and a half to run on this lease deal. One time I hope time flies!