Scammers. They charged an overly ridiculous amount for wear and tear, £524, which we don't believe existed before it went back. Reason being we took the car to be professionally valeted and any minor wear and tear fixed to like brand new standard before returning. The deep white scratches that randomly appeared on the inner of the back of the car, I'm genuinely shocked at the thought they've added these, no one sat in the back and it looks like it's been scratched or keyed. Cleverly, they've done it right on the inner door part of the car where they assume you won't take any pictures before. Please avoid at all costs, we've learnt the hard way.