Disgraceful service from beginning to end!!! LIES LIES LIES Sent a faulty car which I tried to return within the first week. They lied to me stating if I get a report from any garage confirming that the issues exists that the will return the vehicle. Report provided and they later stated I was wrongly advised and it needs to be inspected by Mazda. It was then inspected by Mazda. They found all the faults and “fixed” them. I took the car home and it still had faults. I contacted to lease plan again who stated I need to take the car back to Mazda again. I took the car back and same process. They say the car is fixed and the same issues persist. The customer service kept assuring me they will accept the return but instead of accepting the return of they kept making me go back and forth to the dealer many times. Then 1 years of back and forth passed and Leaseplan state they cannot accept the return because iv had the car too long and close down my case. I keep this useless car for 2 years and then request and early termination. Instead of giving me a discounted termination fee as pretty much all leasing companies do, they charge me full whack. I would never use this company again. I wouldn’t recommend anyone to deal with them. The customer service is disgraceful and their agents from lower to management level are liars!