My recent experience with leaseplan is deeply concerning. Their failure to support my business going through a short term financial difficulty is unacceptable, especially when they've misled me about multiple payment plans that I've supposedly had one I've had one and then resorted to aggressive collection tactics despite your ongoing communication and willingness to pay. They threaten me to communicate with them to avoid collection of the cars but mentioned nothing about additional fees, either way I was in constant communication but they still moved forward Charging excessive debt collection fees adds insult to injury. This behavior reflects a lack of empathy and integrity on their part, and it's imperative that they rectify this situation promptly. I'm now raising this with the FOS as this type of aggressive collection tactics may just result in me having to let valuable staff go who would be responsible for ensuring new business continues to flow and avoiding any interruption to making future payments. Bullying vonroble business You should be ashamed of yourself, no wonder certain people/business are scared to open up to companies like yours because you just have no compassion. Also worth mentioning that all the calls and communication that I've had with them either went unanswered or zero notes put on their system relying everything conversation with them. Completely unprofessional.