My experience with lease plan.... Just had my van now for one year ... In the beginning I never received the V5 so I contacted dvla and sorted my self ... Unknowingly leaseplan don't send out the v5 until you fully purchased the vehicle. So issues start.. In the year I contacted them and they wanted to charge me to have a letter saying I allowed to take abroad as I did not have the v5 Hence I got it my self I was not made aware of an issue until Road tax needs paying no worries I received the reminder and paid early for the year...ok you think Then an email saying from leaseplan your road tax is due no I paid it my self Are you should not done that they say . Reason is They want to charge you fir road tax and charge you for the pleasure Road tax £320 Then they add VAT £60 PLUS pounds Again iv leased before not by these another company had no issues But lease plan seem to charge for everything making it more expensive Iv no idea what's next but I was not told I could not have the v5 as I the responsible person for the road tax ect ect. I was not told of they get the road tax either plus It's a massive con they charge VAT ON ROAD TAX. If I'd know ......I would not have gone with lease plan. Know iv no idea what's next I'm so annoyed