I have been buying bulbs from these guys for about 2 years and have got sick of how little time they last - some I get a year out of, many I get much less, the most recent one to go (yesterday) was only put in 4 months ago! Customer service was great the first couple of times, however once i'd claimed (and received replacements) for a couple of duff bulbs they started getting funny about it, which considering i've had approx 8 go now in 2 years (out of roughly 20-25 bought) is very frustrating, not least because they make you feel as though somehow you're the problem. The whole point of LEDs is that yes they cost more, but they're supposed to last longer, and the longer life outweighs the cost. I'm sure that's the case with some manufacturers, but unfortunately it most definitely is not with LED Hut/Lumii Life - avoid like the plague, or buy from them knowing you'll be back on the phone with 6 months trying to squeeze warranty replacements out of an increasingly unhelpful customer services team.