I had problems with my kit when I first bought it,then had one of the Representatives tell me that the extra lights I wanted to order for my kit wouldn't fit on my car and he wouldn't let me order them. Really. I ended up talking to a manager and after 45 minutes on the phone they let me order my lights. Then
I had a light go out and I needed a replacement light and I paid for their priority shipping offered on their site which is usually 3 to 5 days but after 5 days my light is still in New Jersey. I call USPS to find out why it's still in New Jersey but can't get anyone on the phone so I call Ledglow to see if they can help me and all they can tell me is you'll have to wait for it to show up everybody's having shipping delays. Wait your website told me that if I pay this money here I'll get my light sooner and now you're telling me sit and wait you won't even put in a phone call to find out where my light is or why it's still in New Jersey after a week? Absolutely ridiculous horrible customer service will never purchase another light from these people again!! Oh and the control module for the lighting kit always goes out on me! $75 for it to not work properly but it started going out 3 days after the warranty ended much like the light bars that lasted 2 months after the warranty ended which is why I had to buy the replacement light to begin with. FIND ANOTHER COMPANY TO BUT LIGHTS FROM!!
4 years ago
LEDGlow Lighting has a
2.2
average rating
from
13
reviews
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