I want to write a review to acknowledge the excellent level of service we received at the airport, we had a serious incident happen at the security gates, which was dealt with in a professional manner, police informed and attended, We had support throughout the ordeal, we are just awaiting a refund for the departure lounge which hopefully this will be dealt with soon, I would like to thank everyone involved but especially Beth customer support, Tommy from airside supervisor and the lady in the departure lounge. Would could Not have asked for better support and they was checking on us until we departed Again many thank would highly recommend LBA