Just been through security here and the staff were a disgrace!!. I have carry on luggage only and was told my case needed to be scanned which was fine. I was then advised that it needed to be opened but I shouldn’t touch it. It has a. Integral combination lock! I opened it and then a group of staff huddled round, completely ignored me and started talking and arguing ! together in a foreign language. Eventually one male informed me he was looking for a bottle, another male told him it was in my toiletry bag which was easily visible but he ignored that and insisted that I unzip the other side of the case which contained my clothes (including underwear). He then rummaged around in those items at which point the other male took hold of my toiletry bag and removed a bottle of shampoo which he threw on a table behind him. I asked what was happening and he shouted “you can’t take that”. The two males then argued again about the male questioning whatever it was that the other had initially said to him. I asked them to stop arguing and was told that it was nothing to do with me!… rudeness off the scale, and at a particularly quiet time in security so no one was under any pressure they. I fully accept my error in packing a large shampoo bottle in hand luggage, I usually take hold luggage and had overlooked this, however the staff were unprofessional with a dreadful attitude
2 months ago
Leeds Bradford Airport has a
1.4
average rating
from
99
reviews
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