Terrible service. I have never complained before and yet having received the worst service from Leekes for both our windows and kitchen, I am here writing about the disgusting treatment we have received from Leekes..... To try to keep things brief, for our windows: After signing the finance contract paperwork and also having had the final survey carried out for our windows, Leekes contacted us almost 5 weeks later to demand an additional £1,100 or they would not supply the windows. To give context to the timeframe, we had been told to expect installation in approximately 6 - 8 weeks. Leekes then assured the windows would then be delivered within 10 days, a timeframe that they did not stick to. When the windows finally arrived, all of the windows for the front of the house were incorrect and didn't match our order. For our kitchen: Between placing our order and receiving delivery of the worktops, the worktops in our order were changed without discussing this with us. It took me raising this during installation before Leekes acknowledged we had been sent the wrong products. Initially Leekes kitchen department refused to remedy the error, and told us to accept the worktops or go elsewhere. Their customer service team became involved but, having delivered a further two sets of worktops to us, none of these matched each other and we were told we would have to wait up to a month to have matching worktops, or we should go elsewhere. We went elsewhere...! In addition, the sink sent to us was broken and needs to be replaced. Leekes had also not ordered the sink trap, waste pipe etc. For our lighting strips, they failed to order a transformer to make it work. A cutlery tray that we requested was not ordered. It is 5 weeks since we received the kitchen, and still we do not have a working kitchen.....