I ordered 19 rolls of wallpaper with the intention of decorating three rooms but only 13 arrived. The 13 rolls had a mixture of shade codes and were very poorly packaged. I needed 9 for one room, 6 for a second room and 4 for the third room. There were 6 rolls with the same shade code and a mixture of others. Leekes said they only had 7 rolls of the wallpaper left but then sold some of them instead of saving them for me. I said I would keep 6 with the same code so I could at least decorate one room and Leekes arranged for Parcel Force to collect the other 7 which they did. After waiting a week and not receiving a refund for the 13 rolls, I phoned to enquire about when I would get my refund and they said they would chase it up. I am awaiting the money being transferred into my account. To give Leekes their due, Mr Perrin from Leekes, who was gery pleasant, did phone to apologise and sent me a £10 Leekes gift voucher but, as I would have to pay postage, I doubt I will bother.