We visited the store on the 14 July 2018 looking for a new nest of tables. On previous visits the customer service has not been great but on this occasion we were really pleased with the service that we received. Karen Thomas was excellent. She didn't over crowd us but was really helpful and in fact so helpful that we left the store having not only purchased a nest of tables but a new dining room table and bench. She has great customer service skills. She listened to what we wanted and was able to find it without any overpowering sales pitch. She did everything with a smile on her face and offered great advice. She is an assert to the store.