It took over a year of turmoil before Leekes offered a mere £50 gesture of goodwill for the unacceptable customer service provided at the Cross Hands store. It is a myth that you pay extra at Leekes for good quality products and excellent customer service.
-A number of patched up scuff marks were noticed on the kitchen cupboards following kitchen installation by a Leekes approved fitter. It then took over five months for the fitter to undertake a substandard correction of one of the panels which left the work surface splattered with paint.
-We were left to insert all of the internal cupboard fittings ourselves and dispose of all the rubbish.
-No protective covering was used during the kitchen installation. This led to our newly purchased vinyl flooring being scratched and damaged beyond repair.
Please! Please! Please can everyone learn from our mistake. Save your money and avoid Leekes at all cost.
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