I placed an order for a Denby set. The first parcel was Apparently delivered by Parcelforce and left in a safe location (my front garden In view of everyone) I go to check and it’s not there. (This is not Leekes fault) However!!! I make contact with Leekes via email as unfortunately they don’t have anyone covering Their phone lines. I get a reply 48 hours after sending my first email from a lady called Karen, telling me that they will send a replacement set out . But then felt the need to say in the email ( I’m Surprised that leaving it on the front garden is not a safe place) I feel like Karen was trying to get a dig in. Karen’s job isn’t to advice or give an opinion on what is and what isn’t a safe place when I never asked for her opinion. So the second parcel arrives from Parcelforce 3 days after they had it (again not Leekes fault) it wasn’t for a friend who works at Parcelforce I’d still be waiting on my parcel) So I open the box to find one of the bowls chipped !! I have emailed Karen twice now to raise this and I’ve yet to receive a response!! This is possibly one of the worst experience I have had as a customer both with Leekes and Parcelforce. All I want is my replacement bowl or my money back so I can shop else where ! Please tell Karen to email me back . Andrew prime