Holiday booked in January to depart end of August however two weeks before departure my husband suffered a heart attack. Leger contacted to see if we could rearrange the date due to the current circumstances. Initially told by customer services that if we had contacted two months earlier we could have quite an insensitive responce as you do not know when a heart attack will occur. Two emails sent no responce to either. Further telephone call to be told no date change but could change names. No family wished to travel as heart attack was serious. I find it hard to understand that a long standing company could not be more understanding and try to support in such a difficult time. We were not asking for a refund just a date change. Ensure you have insurance as Leger are happy to take your money but not happy to support in time of crisis.