I went with 2 friends to Belgium for New Year. I have not been on a Solo Leger trip since Oct 2023, an experience I did not want repeating. However, I thought maybe Leger had improved since then. How wrong I was, sadly. The driver of my feeder coach was my driver for the whole break to Brussels, a lady whose name us Caroline. Her husband, Tim, was the other driver but he NEVER drove! The two of them were also in charge on my main coach from Stop24 to Belgium. Tim NEVER drove the coach! They DID NOT give any safety instructions nor information about drinks or how to pay. The hotel chosen by Leger SHOULD NOT be used! Although its clean with ok food, it is situated on an Industrial park, so no pleasant window views, no shops, bars, cafes nearby! It is obviously a business hotel or ok for a 1 night stay only! No information in the room about how to contact reception; tea not replaced each day. Table service at meal times was poor - a large serving spoon was given to use for soup and a teaspoon for dessert!! At Midnight on New Year's Eve, there was no Fizzgiven out! It was ready to be served but no staff to pour it - they had left!!! An angry guest went to nightstaff to enquire & was given bottles of Prosecco, so jy table shared tge 3 bottles he was given! Other guests then went to do the same! What a ridiculous situation! When Tim & Caroline took us out, we were never given a map of the area, which should have greatly helped, so finding way back to coach at pick up time was questionable & a worry. I decided not to do the final excursion because of this and 1 person, a lady, got lost !!! All other passengers had to wait 1and a half hours on the coach before the lost lady was found!!! After an earlier excursion, the coach was not parked at pick up time, where they said it would be!!! We noticed it from a distance. When we got to the coach, the driver was not bothered, even when 20 minutes after pick up time had passed, only 10 people were back! The rest were waiting where Tim had told us to wait!!! He then decided he'd better go to that point to tell them the coach was somewhere else!!! They were cold and angry. So I will NOT be using LEGER in future. It is an amateur company, never learning ftom the reviews and comments of passengers.