To start with communication is a joke, recieved only a text to say when the appointment is not even where it is. Assumed a letter would arrive but never did, Parking is terrible, had to que on the road for 30minutes just to get into a carpark. Due to not knowing where the appointment was we just had to take a guess and went to the building that deals with these appointment, WRONG, had to walk across to the other side of the hospital to the correct building. Got to the correct place 5 minutes before the 11.15 appointment, when waited for and hour and a half for the appointment, then got sent across to another building for a blood test which was a further hour wait, Rediulous. Had to add money to the car as we were waiting so long to be seen then had to move the car as we ran out of change, which involved sitting in the traffic for the hospitals car park for even more time. Worst hospital experience we've ever had. No one cared and let us just sit there looking confuses, and when asked just said, "I'll find out" which lead to even more waiting. I know the NHS are struggling but 3 hours for a 15 minute chat and a blood test is absurd.