Having attended the Chemo suite in the Osborne building for six cycles I can only call the management shambolic,my first cycle pm was delayed by 3.5 hours ,many of the other appointments were delayed for various reasons (not enough chairs!).5 months later the suite has moved to ACU south temporarily but the same problems remain ,cycle number 7 delayed by 2,20 hours ,lack of chairs mentioned again! Many of the staff are engaging and thorough although two or three are always stroppy and seem to move in slow motion,still I am at least better off than the man whose appointment had been moved for the second time but nobody has actually informed him ,which means he will need another blood test before his next appointment.The LRI surely cannot be proud of the way this department treats vulnerable patients ,surely it can be managed better than this because it is an embarrassment.