I ordered a product and 1.5 days later received an email saying that the supplier was out of stock and I would get a refund. I called them and was told the supplier no longer stocks it, another company had taken all the stock from the supplier and they would refund me. I wanted my products, not the refund. They said they has nothing in stock. When I placed the order it was in stock but mysteriously there was no stock next day, not even one which I find strange. I asked to escalate it to a manager and the call centre refused saying that I could not get my product and speaking to a manager would not help. I said I wanted to complain but she refused to refer me to someone senior. I have never heard of such an excuse before that another shop finished all the products from the supplier, seeing that the item is sold by other shops and is clearly not on clearance, which they said it was on. They are full of lies and absolutely useless. WOULD NEVER EVER BUY FROM THEM. BEWARE