Shocking firm to shop with. They take your money and then source the items. They don’t answer phones and take days to respond to emails. Fed up waiting for our awning carpet and having done 2 trips without it we cancelled by email and asked for our money back. Three days later we had an email apologising for poor customer service followed half an hour later by email saying it had been dispatched! We had to delay our holiday and cancel campsites booked. Today it was supposed to be delivered between 9and 10. Here we are 12 with 6 hour journey ahead of us towing a caravan and no sight of it. Cannot imagine why they think it’s ok to dispatch items week after order taken when they sell outdoor equipment and people will be wanting equipment for trips away. Totally hopeless and shambolic.