Terrible company - I cancelled my order with ing 14 days selling regulations as they had reduced the price of the goods before I received my item. No refund. Tried numerous times. They then sent the goods out 21 days later. I rejected the goods. Called numerous times to be told refund has been given but nothing received. Got an extremely rude member of staff today who would only say email in. No/one is answering emails. I am going to contact my bank tmrw and then will probably have to take action like numerous people on here have done. I wish I had seen these reviews before placing my order. I only have one star so could leave review.