Login
Start Free Trial Are you a business?? Click Here
Eric
Because of recent injuries, I’m unable to climb ladders etc. Hence Leonard was recommended for sheds. My wife and I went to see these sheds, and decided to purchase a basic “12’x14’ shed”. I then had a 13’x20’ concrete pad installed. Being out of town, my wife informed me of the delivery of the shed. She took a few pictures for me. Immediately I knew it wasn’t the size ordered. Measuring it verified my instincts. It’s actually a 11’7”x 13’7”. It was explained to me that the measurements are actually from eave to eave (???) NOT side to side, front to back. If the salesperson was honest from the very start, I most likely would’ve purchased a little larger one. So, I open the shed door, only to notice a leaking roof. I also noticed that there wasn’t a drip edge, or tar paper. It was NEVER explained to us that these were “additional items”. Leonard sent a rep out to inspect the discrepancies, and concurred with Me. Leonard sent out a gentleman who reroofed the shed correctly. The issue with the size was blamed on the SCDOT regs for transporting (???). In all, Leonard sheds; nice. Customer service, good. Their repair guy, excellent. Sales/Salesmanship, very poor/very deceptive. Kind of hard to digest shelling out +$6k for a basic shed, only to realize that the salesperson wasn’t being honest and upfront from the very beginning.
3 years ago
Read Leonard Buildings & Truck Accessories Reviews
Leonard Buildings & Truck Accessories has a 4.3 average rating from 1,052 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial