1:18 08! 5G A Leonard Buildings & Truck Accessories (21.. VinAngela Bren We purchased equipment from this company and the equipment was damaged and warped. We returned the equipment in a timely manner as suggested by the company, who was suppose to look the equipment over and come up with a plan to exchange or refund us. After numerous calls to the main office, Not only did they not give us our money back they refused to exchange the equipment. Wow, unbelievable an ongoing issue with this company. What kind of customer service is this. We are now having to explore additional options to be refunded our money or get other equipment. Thumbs down
Response from the owner 6 days ago
Angela, we are so sorry to hear about your negative experience with our Raleigh store. At Leonard, we pride ourselves on our customer's satisfaction and would like to earn your business back. Someone from our team will be reaching out to you today to discuss the matter further.
Update-as of today, I still haven’t heard from them. 12/22/22
1 year ago
Leonard Buildings & Truck Accessories has a
4.3
average rating
from
1,052
reviews
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