Dear Mr. Pack, I’ve known of Leonard Buildings in Asheville for many years having grown up in the area. So when I went looking for a truck bed cover I stopped in to check on what Leonard’s had to offer. I ended up buying the Bak Revolver X4 due to its feature of laying flat and rolling up. My trouble started when I went into to have it installed! Thereafter, EVERY time it rained my bed got wet!! I went back 3 times for repairs and it STILL leaks. Not only was this quite frustrating to deal with by itself, but we were in the process of packing up to move to Washington state and I needed a dry truck bed to use in the move but that didn’t happen! Early in this process I had advised your Asheville personnel of my moving schedule, but that didn’t seem to affect their performance of correcting my problem. In fact, I don’t recall any Leaonard personnel actually apologizing for my having this problem of a leaking truck bed cover or for having to come back numerous times for corrective action. So here I am having moved to the Pacific Northwest in late 11/18 with a truck bed cover that not only leaked during our 3300 mile trip but continues to leak when it rains which is quite a lot! If nothing comes of this review then I guess my next step is to complain to BAK for resolution. Thank you for requesting this review. Sincerely, Bill Hamby