Living in Australia during a pandemic and a lockdown made sending a birthday gift to a relation in the UK fairly complicated. Compounded with trying to get it delivered on the right day found me scouring the web to find an alternative. Letterbox Gifts have a wonderful selection of gifts to choose, all beautifully presented and an easy website to navigate. However what made the company stand out from the rest, was how helpful Customer Service was! Helping me add a message to really personalize my gift. The recipient was delighted and sent me this photo after she had unwrapped it! So I am now full of praise, thank you.