I was extemely disappointed with my ‘custom’ order from Sophie Prints. The level of customisation was advertised to pick words and style and also “only when your drafts have been approved, will your prints be printed and finished.” I then ordered my prints off the website - which are not cheap for a print but I was hoping for the quality. Unfortunately I was at a funeral for a few days, however when I returned I came to find the ‘custom’ prints has arrived with no communication from the seller that they would be sent out if I did not ‘customise’ them within a set time limit. In addition the prints were bent and crumpled on delivery - mostly down to the lack of backboard enclosed with them - only an a5 for a a3 print . I had high hopes for this company as I had heard such good reviews - I hope I am in the minority. I haven’t rated ‘very poor’ as Sophie did email after my complaint. My advice be careful when ordering ‘custom’ prints!!