I took out the initial lease in February 2020 for PHEV Range Rover Sport. The initial lease period coincided with the Covid Pandemic and by February 2023, I had recorded only 21,000 miles out of a contractual agreed mileage of 45,000. I decided in the circumstances to extend the lease. The first major problem I experienced, was on a journey from France to London in 2022 when the car exhibited an almighty ‘bang’ and ground to a halt in the fast lane of the A10 Motorway. I managed to get it to the hard shoulder, but all available warning lights on the dashboard and central console flashed constantly and there was no internet connection to enable me to contact the emergency services. I allowed the car to stand idle for 30 minutes at the side of the motorway to hopefully reset itself, which it did to some extent and then continued my journey with random intermittent warning lights flashing for the next 700 km to London. I arranged for the car to be fully inspected by my local JLR dealer Rockar JLR in London and after a week in the garage, it was returned to me and I was advised that they could find nothing wrong. I travelled back to France 2 weeks later , and at about the same spot on the A10, on the southbound carriage way, at a service station it refused to go into gear (either forward or reverse) and had to be towed away to a local garage, and then to the JLR dealer in La Rochelle where it languished for 6 weeks and was eventually trailored to my house in France, with the explanation that the water pump had to be replaced. In the year leading to Christmas 2023 it exhibited a series of problems. I lost the air conditioning, the ‘heads up’ and the sound system and the electric seats developed a mind of their own. It then started jumping out of gear following the transition from electric motor to petrol motor and once again I took the car to Rockar who reported that they could find nothing wrong with the vehicle. The diagnostic facility apparently reset itself and would not disclose historic faults. In December 2023 the car was subject to a manufacturer’s recall and I brought it twice to London for the work to be undertaken (Rockar failed to order the required part the first time) . It was in the garage for three days and returned to me on 21 December, but on 22 December it had spontaneously discharged its battery entirely and had to be trailered to Rockar at my expense. It remained with Rockar until 9 January leaving me with no car for the entire Festive period. On 13 January I drove to France without incident, but on 14 January as I was driving in my local town the brakes failed in their entirety and I was left driving a 2.5 ton car in a reasonably populated area with no brakes. It was quite terrifying. Unlike earlier incidents involving the electronic management system , the brakes didn’t reset and the car was (eventually) towed away on 19 January. Lex auto lease did not assist in any respect and have proven to be totally hopeless, other than advising me that they consider the car to be 'fit for purpose' and requiring that I make the lease repayments. The car was towed away by JLR international, at my behest, but I was not told where it was taken, or what if anything was done to it. I ultimately learnt it was taken to a JLR dealer in Agen, but I have not been provided any explanation or report of the garage’s findings. Yesterday I was told that it was repatriated to the UK and was delivered to Rockar in East London (I had asked for that to happen as the MOT had expired and driving the car would have negated my insurance cover) where I hope someone will look into its latest problem. I have been provided no reports and JLR will not communicate with me as the vehicle is owned by Lex Auto lease. In total frustration, I have repeatedly asked Lex Auto Lease to terminate the lease with immediate effect, as I have lost all confidence in the car which I consider to be unsafe unroadworthy and in no way fit for purpose. However, I have been advised in my regular phone calls to Lex Auto lease that it has closed my complaint as they consider the car fit for purpose. How they come to that conclusion as without brakes and having a propensity to not starting ( amongst the minor issues), I find that assessment difficult to accept. They will not respond to my complaint and say my recourse is to the Ombudsman. In truth they have proven to be a total waste of time. I have not seen the car since 19 January. It is now 14 March and in the past 4 months I have had use of the vehicle for only 4 days . I have offered to change the car or take out a new lease, but they are adamant that I must keep it until the extended lease expires in February 2025. They will not entertain termination. The car is I believe at best unpredictable but is actually unsafe and I do not want to risk killing myself or some innocent third party. My disappointment with the service received from Lex Autolease is unmeasurable. They dont return calls and make no effort to assist. I will never use the company again and recommend that anyone considering a leasehire vehicle look to alternative providers.