I initially wrote a review and although I did not keep the purchase I ordered I gave a good rating on the delivery. I am now giving an exceotionally poor review as I have as yet not received a refund for the said item. I have emailed and received numerous automatic responses but seldom anybody rectifying this problem. I note there are others who have encountered the same problem. I finally received a response 2 days ago claiming I havebeen refunded. I responded immediately informing this was not the case after re checking my bank statements. I subsequently Had no reply abd therefore phoned again today , and once again been promised it will be dealt with by a polite lady stating I will receive an email to confirm money is back in my account.