very poor customer service Ordered a crew fleece in the sale around christmas which was showing in stock. Waited over a week but nothing arrived. contacted the company who said that size was never in stock. Was offered a different size (not really an option) or waiting for item to come into stock. Chose the latter. Waited a further 10 days, heard nothing therefore emailed company. Offered 10% discount which I never received. Waited a further 13 days and still heard nothing therefore requested a full refund which to be fair I received......as well as an offer of a gift by way of apologies for the hassle caused......funnily enough the gift never arrived. Not satisfactory customer care! Will not use in future