My review pertains to the Mountain Collective by Liftopia. Not too happy with Mountain Collective. Purchased 8 passes this year, our 8th person had to drop out because of a medical emergency. Delta Airlines and Epic pass heard out the issue and refunded the 8th ticket with ZERO pushback. MC requested a doctor’s note to even consider helping us. Not a problem. I provided the note. After about a week of deliberation on their part, MC has decided to not refund or allow us to change the name on the pass. Not the type of mercy we expected from such an organization who’s Moto is “we’re here to lend a hand, or glove.” Also, we used the 7 passes this week at Squaw. It took about an hour to get registered for our 2 day passes. The counter clerk said that’s how it works at all the parks.