Buyers beware!!!
##ShockingCustomerService
Supposed to get the order delivered in 5 working days but didn't even get it for 4 weeks. Impossible to get through and they don’t even respond to emails either. After number of phone calls and chasing for weeks finally got my order delivered.
##Refund is next to impossible
As we didn't want those lights anymore (because order was delayed by weeks so I bought another lights from high street) so requested a refund and as suggested by store manager sent the lights back through DPD. After couple of days store manager confirmed that they have received the lights and refund will be processed in couple of days but it’s been 3 weeks now and I am still waiting. Now they have stopped picking up my phones (They save your phone number and probably have caller ID installed). Tried from the different phone and managed to get hold of them but the staff was really rude, unprofessional and straightforwardly denied to pay back the money. Now going legal and disputing the payment through bank.
These people are CON so beware!!!
6 years ago
Lighting Majestic has a
4.7
average rating
from
142
reviews
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