BEWARE...THEIR PRODUCTS LOOK ENTICING AND THE PRICES ARE GOOD. I ordered six polo shirts from this company. The quality on every single Chinese import was terrible. Lousy sewing, poor quality fabric. Buttonholes that were a mess. Crooked stitching. Sizing that is way off.
Their online "ticket" system for submitting a request for refund is horrific. It makes the user send pictures before you can process a request. You cannot send a request for return without sending picture--needed or not. Then, it makes you do each item individually! An hour later, you get a bounce notice on most of what you've submitted.
Call your credit card company and dispute the charge. There is NO way to contact customer service. Their online ordering system is utterly Byzantine. Do not order from this company or you may end up with a two-hour return process and a stack of substandard merchandise.
4 years ago
LightInTheBox has a
3.8
average rating
from
9,113
reviews
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