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Anonymous
My experience has been very unsatisfactory. I have attempted to communicate with customer service many times requesting more information on return policy and sizing. I have attempted to cancel the order. Without success. They have my money. They haven't shipped the item. Finally, I contacted the Customer Service Supervisor and received an automatic reply with their promise that their Customer Service Supervisor would contact me within one day of my complaint. I haven't heard from them. I feel like I've been scammed! I don't recommend ordering from this company.
4 years ago
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LightInTheBox has a 3.8 average rating from 9,113 reviews

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