Product: poor, After sale: poor I purchased four sets of Type U lights, for a project in my garden. I chose them because the website said: "As they are IP44 rated and weatherproofed, these LED fairy lights are safe to use outside even in the depths of a British winter, or alternatively you can use them in your home." I placed them in a location that was protected from the conditions found in the depths of a British winter, but the wiring in the lights rusted quickly and a bulk of the lights failed and went out. I informed the company of this and was told "we do agree, the Type U fairy lights are designed for indoor and occasional outdoor use. We are looking to source a new supplier of these lights to improve the durability outdoors." I didn't receive a refund, discount, nor any good will. I notice that the website still asserts that these lights are for outdoor use, primarily. I needed something to replace the failed lights in my garden and had restricted myself to the size of the Type U. Hence I bought four more sets. I put time and effort into sealing these, using nail varnish. They work well now, so all is not lost.