Your printed instructions need improvement!!
No where does it say to line up the arrows of each strand. at the plugs. I spent three days trying to figure our why the lights werent working, including buying a new round of batteries and having a second battery D box sent. It was just by accident that I finally noticed the minute arrows. Printing that in your instructions would have saved me hours of lost time and much frustration! My husband also didnt notice the arrows.
Customer service on the phone was excellent.
9 years ago
Lights.com has a
4.8
average rating
from
3,841
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.