I would not recommend purchasing from Lilac and Mila unless you have first seen the dress elsewhere and tried it on already.
I purchased a number of dresses all around the same size and a couple of jackets expecting to return what was not required for a full refund given it is 2021 and not the stone age!
When the products arrived I didn’t even take a number of dresses out of the packaging as the print was washed out and not at all close to the imagery/colours on the website, sizing on others was not right and the jackets were a flimsy bit of suede that look a lot more solid in the pictures.
They have offered a credit note only but months later there is still not a single thing on their website that I like or would purchase including their new additions.
I have tried to discuss this with them but you only get generic robot answers advising the credit note never expires and to keep an eye out for new releases….useless really and hundreds of dollars out of my pocket. The reviews seem to have disappeared from their Facebook page too…they were all of a similar nature to the above. If people are complaining about the same thing there is generally an issue that the business needs to review.
3 years ago
Lilac & Mila has a
4.7
average rating
from
2,369
reviews
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