I purchased 2 outfits which I received. one had a manufacturer defect on the fabric, I returned the dress and until today I havent received an exchange. I have emailed you guys on various occasions and not a soul would answer me back. I want to hear from someone as soon as possible or I will report you guys to BBB. This is ridiculous, if you can;t keep a business then don't run it. You're making customer very upset with he way your running this business. Some friends have direct me to use rosewe only because they are more reliable. I guess that's where I'll be.