Superb very impressed.. Package all present and correct.. Called before for verbal confirmation a very nice guy picked up checked stock while I was on the call.. He offered a slight amendment option to the package I was looking at as I couldn't decide on the parasol or change bag option very helpful. Then he advised that they could just squeeze in next day delivery but we're a bit busy and asked would I mind waiting, I was in no rush so happily waited the extra day.. All came today all present and correct. And although there are a few creases (which u would expect with anything brand new out of the box) the whole thing is stunning and we are very happy with it all.. FYI I'm new to this pram stuff and there are a lot of companies online, I was originally due to make a smaller purchase from another firm but when I called they(8times) they couldn't even be bothered to pick up.. So if I would of had a issue I would have been stuck.. Personaly so happy I paid a bit extra and got all the bells and whistles. Well done little angels I will highly recommend you in future to my nearest and dearest.