Literally one of the worst companies I have ever had the misfortune to deal with. Got every single stage of the transaction wrong. So this is how it went:
1) First stage - Order. I used a discount code from their site which took 25% off the basket. Then when I paid through PayPal the discount was removed and they took the full amount!
2) Second Stage - Delivery. I paid extra for next day delivery as it was for the Wife's birthday. Package was delivered to a random house on the street in an electricity box outside their house (yet tracking said it was in my Porch (which I don't have)). Granted this wasn't Lindy Bops fault but we'll come back to this in point 4.
3) Third Stage - The item. The dress that I ordered was POOR quality. The stitching was undone inside and out and the zip was broken (actual metal zip broke in half!!). How the item was sent out is beyond me!!
4) Fourth Stage - Refund. I was refunded the wrong amount and when I got in touch with them on Online Chat they told me they wouldn't refund the additional for Next Day Delivery because despite the "issues" with the product, I had received a next day delivery service! Unbelievable. Apparently hunting round the neighbourhood trying to find a hidden package full of broken, poor quality goods classes as service to these people! The woman I chatted to got quite shirty and finally said they would refund the amount. This was a LIE though just to get rid of me as I have not since received the amount!!
Absolutely TERRIBLE service from this company from start to finish!!
Whatever you do, do not order from them. And if you do don't pay for Next Day Delivery as they could send you a turd in a box and then say well you did get a delivery next day!!
5 years ago
Lindy Bop has a
3.4
average rating
from
45
reviews
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