I placed my order in the morning on Thursday 10th December for next day delivery. I didn’t receive a dispatch email so I called customer services Friday morning to be told that my order DIDN’T EXIST! Yet linens limited have taken my money via PayPal and I had the invoice sitting right in front of me. I was promised a refund, still not received it despite numerous phone calls and emails. They don’t seem to understand people don’t have the money to place ANOTHER order in time for Christmas unless I receive the refund. My first time using this website and what a huge mistake that was. I can’t believe how unprofessional it is.